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Returns & Exchanges
At Sienna, we want you to love your beauty routine; if a product isn't the right fit, you can return it within 30 days of purchase. Items must be in their original packaging and gently used or unopened to qualify for a full refund.
1
Initiate Your Return
Visit our online return portal and enter your order number and email address to start the process.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided via email.
3
Pack Your Items
Securely pack your beauty products in the original box and attach the prepaid shipping label to the outside.
4
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing